Descrição do hotel
Vacation like a Star ™ at the famed all-inclusive Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. We’ve created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. From the imaginative and immersive programs offered at the STARS Kids Club to experience a world of flavors with our Crave culinary program offered at themed restaurants and pumped up PHit fitness program, Planet Hollywood Cancun brings big screen excitement to the beautiful beachfront of Costa Mujeres, Cancun. For a lavish haven for adults, visit the adults-only (18+) Planet Hollywood neighboring resort, available for an extra cost.
Our resort is part of Marriott Bonvoy, where you can earn, redeem, and experience exclusive benefits, reflecting our commitment to an exceptional guest experience.. ((* Sorry, this information is not available in the selected language and is shown in EN)
Vacation like a Star ™ at the famed all-inclusive Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. We’ve created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway.
Our resort is part of Marriott Bonvoy, where you can earn, redeem, and experience exclusive benefits, reflecting our commitment to an exceptional guest experience.. ((* Sorry, this information is not available in the selected language and is shown in EN)Check-In: 3:00 pm
Check-Out: 12:00 PM
-Early Arrivals cannot be guaranteed. Guests will be allowed access to all the resort facilities until room is ready for check in.
-Early Departure may be arranged at the front desk and will be subject to original cancellation policies.
-Late Check Out is available on a request basis. Fees may apply and is subject to availability.
-Can I access the facilities while I wait on my room: Yes. ((* Sorry, this information is not available in the selected language and is shown in EN). ((* Sorry, this information is not available in the selected language and is shown in EN)1-9 Rooms - Cancellation Deadline: Cancellation must be done within 48 hours prior to arrival date.
Cancellation penalty: First (1) night penalty. During the holiday season (Dec 23 to Jan 2) cancellation deadline is 14 days prior to arrival and the penalty will be the first two (2) nights penalty.
No show penalty: First two (2) nights penalty.
Early Departure: 100% of their stay will be charged.. ((* Sorry, this information is not available in the selected language and is shown in EN)All gratuities and taxes are included in rates. No additional taxes apply.. ((* Sorry, this information is not available in the selected language and is shown in EN)No pets allowed with the exception of service dogs. In this case all the required paperwork must be presented upon check-in.. ((* Sorry, this information is not available in the selected language and is shown in EN)General: Non-refundable deposit is required for groups.
Individual bookings: No deposit will be charged. Credit card data is needed to guarantee the reservation.. ((* Sorry, this information is not available in the selected language and is shown in EN)Groups are considered 10 or more rooms. Please contact the hotel sales department.. ((* Sorry, this information is not available in the selected language and is shown in EN)Children are defined as 2 to 12 years.. ((* Sorry, this information is not available in the selected language and is shown in EN)Any add-ons such as tours or premium drinks will have an additional charge. A hold of $350 USD will be done at check-in on the credit card for that matter.
Extra Person Fees - Not Allowed. Pricing is subject to the occupancy of the room.
Rollaway Fees: 0.00. On Request Only.. ((* Sorry, this information is not available in the selected language and is shown in EN). ((* Sorry, this information is not available in the selected language and is shown in EN)Eat at one of our 11 restaurants including 10 à la carte restaurants and one international buffet. From specialty coffees to vegan, vegetarian and gluten-free choices, and celebrity Chef Guy Fieri’s burger joint, we are committed to giving you a memorable, highlight-reel worthy experience that is tailored to your taste.
So Cal Gourmet Food Emporium
Open for breakfast, lunch and dinner. Resort Casual. Buffet.
A gourmet food emporium featuring the hottest culinary trends from around the globe.
East Sushi and Teppamyaki Bar
Open for dinner. Resort Casual
Be delighted by the incredible flavor and technique of Japanese cuisine. Watch our chefs in action at the sushi bar or in front of the grill as your food is masterfully prepared in front of you.
Sunset Strip Seakhouse and Grill
Open for dinner. Resort Casual
Experience the glamor of old Hollywood in this intimate and cozy steakhouse. This unforgettable dining experience has an extensive wine list to pair with every meal and private themed booths available for rent.
Gusto Italian Trattoria
Open for lunch and dinner. Resort Casual.
Enjoy well-known Italian comfort food in this ambient dining experience.
Overtime Sports Bar
Open for lunch and dinner. Resort Casual.
Enjoy traditional pub food and billiards and foosball tables with an in-house DJ for a night of endless entertainment.
Guys Burger Joint
Open for lunch. Casual.
Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu and selfie-worthy design that will set you on a culinary adventure you will never forget.
Surta Indian Restaurant and Hookah Lounge
Open for dinner. Resort Casual.
Where Hollywood meets Bollywood. Just because you are in Cancun doesnt mean you cant enjoy authentic Indian cuisine with flavors that will make you feel like youve been transported to the other side of the word.
La Cocina
Open for dinner. Resort Casual.
Experience the finest Mexican cuisine at La Cocina Authentic Mexican. The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience.
The Shores Beach Club and Restaurant
Open for lunch and dinner. Resort Casual.
Savor a delicious meal with a front row seat to the sweeping ocean views at The Shores Beach Club and restaurant. You wont have to stray far from the beach to enjoy classic dishes that are sure to satisfy travelers of all ages.
6th Sense Chefs Table
Open for dinner. Resort Casual.
Your personal chef will create a menu with dishes catered to your unique tastes for a meal that is sure to please every palate.
STAR Class Bar and Grill
Open for lunch. Resort Casual.
Dine like a Hollywood A-lister at this bar and grill. Reserved exclusively for STAR Class members this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean.
Room Service 24 Hours. ((* Sorry, this information is not available in the selected language and is shown in EN)Thanksgiving, Christmas, New Years Eve, Valentine's Day, Easter, Canada Day, US Independence Day, Halloween, Superbowl, Mother's Day, Father's Day. ((* Sorry, this information is not available in the selected language and is shown in EN)Your all inclusive rate will cover the cost of your room as well as unlimited, reservation-free dining at the à la carte and buffet restaurants on-site, all drinks including domestic beer, cocktails and select international brands and 24-hour room service.. ((* Sorry, this information is not available in the selected language and is shown in EN)-24Hour Front Desk
-Valet
-Bellman
-Concierge
-Room Service
-Poolside Service
-Daily Housekeeping
-Daily Entertainment
-Convention Services
-Kids Club
-Childcare
-Teens Club
-Currency Exchange. ((* Sorry, this information is not available in the selected language and is shown in EN)-9 Hole Mini Golf
-Splash Zone
-Outdoor Pool (closes at 7PM)
-Beach
-Lazy River
-Kids Club
-Teen Club
-Flowrider Surf Machine
-Maze
-Cabana Rental
-Non-motorized watersports
-Fitness Center
-Spa
-Daily Entertainement. ((* Sorry, this information is not available in the selected language and is shown in EN)Start your vacation in style with transfers to and from the airport from NexusTours! Whether you’re traveling with one person or in a large group, choose the ride to suit your vacation with shared transfers, private transfers and luxury transfers available.
Guests may contact Nexus Tours to inquire about transfers and fees. Tel: +52 1 9982 516559 or toll free from the US and Canada 1-888-655-4538 Email: customer.services@nexustours.com. ((* Sorry, this information is not available in the selected language and is shown in EN)Sleep Famously™ in this trendy all-inclusive resort on a PHabulous bed™ designed exclusively for Planet Hollywood Hotels and Resorts, 250 thread count sheets, 24-hour room service, free Wi-Fi, Plugged-in™, and several other perks and privileges. Upgrade to STAR Class(TM) and receive additional services and amenities. Visit www.planethollywoodhotels.com/star-class to view full list. Crave - World of flavors offers a selection of 10 different reservation-free gourmet à la carte, and at 8 bars where you’ll enjoy a wide selection of specialty cocktails, international and local brand liquors, beers, and house wines. This resort fulfills every interest - choose from a variety of treatments at the modern onsite spa, never miss an important game with the Main Event Guarantee™, enjoy the fully equipped PUMPED fitness centre, or take advantage of the many daily activities and nightly entertainment. Honeymooners and those seeking a quiet getaway will revel in the romantic surroundings, while those getting married will delight in exchanging vows in breathtaking beachfront Rooftop Terrace or tranquil garden settings. Parents will also appreciate the age-appropriate activities to keep children entertained throughout their stay. Kids aged 4-12 can play in the on-site splash pad, lazy river, FlowRider® and the supervised Stars - Kids Club, featuring games, cartoons, and exclusive movie-themed activities while teens aged 13-17 can lounge in their very own Teens Club with video games, table tennis, and free Wi-Fi.. ((* Sorry, this information is not available in the selected language and is shown in EN)Commission is promptly paid to travel agents for qualifying rate plans at 10% of the total reservation.. ((* Sorry, this information is not available in the selected language and is shown in EN)The safety and well-being of our guests is of paramount importance to us and we have protocols in place to ensure all guidelines and regulations are strictly
adhered to all our resorts.
-24 Hour Security
-Audible Alarms
-Smoke Alarms in Hallways
-Smoke Alarms in Public Areas
-Basic Medical Equipment Ons Site
-Electronic Key Cards
-Back Up Generators
-Emergency Evacuation Plan
-Emergency Information In Rooms
-Exit Signs Lit
-Fire Detectors In Hallways
-First Aid
-Doors Have Viewports/Self Closing
-Public Address System
-Sprinklers In Hall, Public Areas and Rooms
-Staff Trained in CPR/First Aid
-Video Surveillance in Public Areas
-Well Lit Walkways
-Smoke Detectors in Hallways, Public Spaces and Rooms. ((* Sorry, this information is not available in the selected language and is shown in EN)Connecting rooms are based upon availability and are not guaranteed. Please contact the resort directly for more information and for reservations
Prime Travelers Club (PTC) is a loyalty club for BD hotels. Members of this program acquired a membership that grants a discount on BAR during membership life; discount depends on the acquired membership level.
Guests can use the online room selection up to three months prior to arrival.
Cribs available but subject to availability.
Pools close at 7 PM.
Day passes available at $180 USD per person and kids are 50% off. ((* Sorry, this information is not available in the selected language and is shown in EN). ((* Sorry, this information is not available in the selected language and is shown in EN)Enjoy an endless variety of sports and fun features such as: Planet Play ($), Cinema movie theater, Four Pools, Lazy River, Splash Pad, FlowRider®, 9-hole mini golf, volleyball court, sports court, yoga terrace and much more!. ((* Sorry, this information is not available in the selected language and is shown in EN)We provide a wide variety of wedding locations including the Palm Pavilion and two rooftop terraces. This property also includes a Convention Center with over 60,000 square feet of flexible event space including a banquet hall with capacity for 910 guests (which can conveniently be split into 8 meeting rooms), a terrace for events and concerts for up to 2,000 people and 2 rooftop terraces with breathtaking views of the Caribbean Sea for all kind of outdoor events such as cocktail parties or weddings.. ((* Sorry, this information is not available in the selected language and is shown in EN)Three different sections to fit the needs of all types of clientele: a family section, a STAR Class™ section and an Adults Only section: https://www.planethollywoodhotels.com/star-class. ((* Sorry, this information is not available in the selected language and is shown in EN)Free resort wide WiFi. ((* Sorry, this information is not available in the selected language and is shown in EN). ((* Sorry, this information is not available in the selected language and is shown in EN)The main language used at destination is Spanish and the currency used is the MXN (Mexican Peso) but the US Dollar is also widely accepted throughout the destination. Voltage is 110v and the timezone is UTC/GMT-5.. ((* Sorry, this information is not available in the selected language and is shown in EN)Start your vacation in style with transfers to and from the airport from NexusTours! Whether you’re traveling with one person or in a large group, choose the ride to suit your vacation with shared transfers, private transfers and luxury transfers available.
Guests may contact Nexus Tours to inquire about transfers and fees. Tel: +52 1 9982 516559 or toll free from the US and Canada 1-888-655-4538. Email: customer.services@nexustours.com. ((* Sorry, this information is not available in the selected language and is shown in EN)Tropical country including temperatures from 27C or 81F (the lowest) to 32C or 89F (the highest), being the coldest months November to April and the hottest months from May to October. ((* Sorry, this information is not available in the selected language and is shown in EN)Visit the PH Experiences tour desk on-site to learn more about the activities and tours offered, or visit their website. Some of the nearby points of interest are: Playa del Carmen City, Cancun City, Coco Bongo, Cancun Party Center, Isla Mujeres, Isla Cozumel, Playa Delfines, Chichen Itzá, among others.. ((* Sorry, this information is not available in the selected language and is shown in EN)Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino | Hideaway at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Adults Only | Mystique Holbox by Royalton, A Tribute Portfolio Resort | Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. ((* Sorry, this information is not available in the selected language and is shown in EN). ((* Sorry, this information is not available in the selected language and is shown in EN)We recognize returning guests with "Welcome back" door banners and special amenities.. ((* Sorry, this information is not available in the selected language and is shown in EN)• Phabulous Beds™
• Main Event Guarantee™
• Plugged In™
• Your Soundtrack™
• PUMPED Fitness Center
• PH Spa
• Stars - Kids Club (4-12 years old)
• Splash Zone
• Four Pools + Lazy River
• Weddings
• PH Shop™. ((* Sorry, this information is not available in the selected language and is shown in EN)Visit the PH Experiences counter located in the main lobby to arrange transportation or any off-site excursions for an additional cost.. ((* Sorry, this information is not available in the selected language and is shown in EN). ((* Sorry, this information is not available in the selected language and is shown in EN)Escape to the shores of Cancun and create family vacation memories that will last forever. With age-appropriate activities, a stay at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort means more fun for everyone in your family. Our team of professionals will ensure your children stay safe, busy and entertained throughout your stay. Our resort counts with a great entertainment program for all ages including activities such as showtime classes, movie under the stars, dance classes, Stars Kids Club Hall of Fame Party and much more!
Daily entertainment and activities.. ((* Sorry, this information is not available in the selected language and is shown in EN). ((* Sorry, this information is not available in the selected language and is shown in EN). ((* Sorry, this information is not available in the selected language and is shown in EN). ((* Sorry, this information is not available in the selected language and is shown in EN). ((* Sorry, this information is not available in the selected language and is shown in EN). ((* Sorry, this information is not available in the selected language and is shown in EN). ((* Sorry, this information is not available in the selected language and is shown in EN). ((* Sorry, this information is not available in the selected language and is shown in EN). ((* Sorry, this information is not available in the selected language and is shown in EN)It’s Show Time! Celebrate your big day appropriately under the spotlight you deserve. At Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, there’s nothing more imperative than planning the blockbuster wedding of your dreams. Whether it’s your début or a remake, we promise to roll out the red carpet for a motion picture you won’t forget. From our personal planners to our onsite coordinators, we cast only the best, guaranteeing a wondrous wedding fit for the big screen. Kick back and (try to) relax while we bring to life this enchanted day that you, and your fans, have been waiting for.
Celebrate your love and enjoy the scene of a lifetime in beautiful Cancun with ocean view terrace venues, roof top, chapel, beach gazebos and exclusive packages, so every moment of your day is just as you’ve always imagined it.
Email: weddings@planethollywoodhotels.com
Phone number: 1.877.687.7793. ((* Sorry, this information is not available in the selected language and is shown in EN). ((* Sorry, this information is not available in the selected language and is shown in EN)