PRIVACY POLICY

We understand that making purchases online involves a great deal of trust on your part; we take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personal information that you provide us. As a visitor to Nexus Tours, you have the right to understand our information privacy practices prior to providing your pin.

INFORMATION COLLECTED:

The information we gather on our website such as your e-mail address is for communication and information purposes of the goods and travel services that Nexus Tours website provides. The financial information is used to book and bill the user for goods and/or travel services.

PERSONAL INFORMATION:

To use certain features in Nexus Tours, we collect personal identifying information from you, including your name, telephone number, mailing address; email address, credit card numbers. Nexus Tours collects this information to customize your purchase or to send you back information such as travel itinerary, hotel reservations and /or other travel services. To send a notification in the event your travel plans are disrupted for the reason of weather, strike, politics or social issues and help you to rearrange your travel itinerary. Nexus Tours may send you an e-mail notification to inform you for special promotions. Nexus Tours may also use your e-mail address or telephone number to contact you about changes to your purchased travel itinerary.

TRACKING INFORMATION:

To enhance and improve the visitor’s experience, we often use cookies to store and sometimes to track user information. A cookie is a small amount of data that is sent to your browser from our server and stored on your computer. Amongst other things, cookies allow us to keep track of log in information so you can access certain sections of the site and take advantage of various features on the site. In addition, we may also collect information about your access time, type of browser software, the operating system used, the resolution of your monitor and your Internet Protocol (IP) address. Your IP address is a number that is used by computers connected to the Internet to identify your computer so that data (such as the web pages you request) can be sent to you. Your IP address does not tell us who you are. Like the IP address, none of the tracking information identifies you personally. We collect this information for purposes of evaluating site activity and improve the user interface and content relevancy.

USE OF PERSONALLY IDENTIFIABLE INFORMATION:

Nexus Tours will not sell, rent, lease or otherwise give out your personally identifiable information to others without your consent. Every effort will be made to prevent your information being made available to third parties unless your express consent is obtained, or pursuant to legal action or law enforcement, or if it is deemed reasonably necessary to protect Nexus Tours' legal rights and/or property, or this site is purchased by a third party, in which case that third party will be able to use the information in the same manner as set forth in this policy.

SHARED INFORMATION:

Nexus Tours and our affiliates may share with each other marketing lists (lists of customers that meet certain general non-sensitive criteria). This information may include your name, address, gender, preferred language of communication, preferences, needs, interests and information about trips you have booked with Nexus Tours and its affiliates in the past. The sharing of such information is to assist our affiliates to offer products and services that are most likely to be of interest to you.

THIRD PARTIES:

We disclose your information to third parties for the purpose of completing your transaction with us, providing services to you and for the purposes of associated administration and obtaining professional advice. Third parties to whom we will disclose your information may include air carriers, hotel operators, and other travel service providers of transport or excursions whom we have retained to provide services to you. We may also provide your information to a third party credit card processing company that will use your information in settling your account with your bank or card issuer. Additionally, Nexus Tours may also send your information to its selected trading partners and other third parties so that they may contact you to let you know of both travel and non-travel-related products and services. If you purchase a cancellation or travel insurance policy to cover any aspect of a Nexus Tours' product, and you subsequently make a claim to the insurer under that policy, Nexus Tours may provide information to the insurer, if requested, with respect to cancellation charges applicable to the particular product, or the date the trip/services was cancelled by you, or the date any other relevant event giving rise to coverage under the policy occurred.

FINANCIAL PRIVACY:

Your credit/debit card number is not stored on any file within the Nexus Tours Website and is only used to complete the transaction. The credit/debit number is passed through to our credit/debit card company for validation and debit via our booking system. Once you enter your credit/debit number it is encrypted so that nobody else can read it, and is not printed out or displayed on any other computer.

CONSENT:

By disclosing your personal information to us using this Website, over the telephone, in writing or in person with a customer service representative of Nexus Tours or one of our affiliates or through a travel agent, you consent to the collection, storage and processing of your personal information by Nexus Tours as stated in this Privacy Policy.

CUSTOMER ACCESS:

We will establish and maintain a file of personal information about each Nexus Tours customer. Your file will be kept by us and will be accessible to you. Only Nexus Tours employees, agencies and advisors who need access to your file in the course of their duties and for the purposes identified will be given access to it. You have the right to access your file and to request rectification of any personal information in it that may be obsolete, incomplete or incorrect. You can request the Customer Access to Personal Information Request Form by contacting the Privacy Officer at Toll Free USA: 185-570-NEXUS (185-570-63987), Rest of the World: +52 (998) 251-6559 / (984) 147-6559 or info@nexustours.com.

We will take steps to validate the identity of the person making the request to ensure we do not provide information to anyone not authorized to receive it. We may use your personal information to do so. We may charge you a reasonable administration fee for providing access to your file in accordance with your request. Normally we will respond to your request within 30 days of receiving it.

SECURITY:

Nexus Tours has implemented a sophisticated security system to protect your information from unauthorized access. Our systems are configured with data encryption and code technology constructed with the highest industry standards. All data transmission from www.nexustours.com is encrypted prior to sending using SSL-3 technology.

PRIVACY POLICY LIMITS

This Privacy Policy Statement applies solely to information collected at Nexus Tours website and does not apply to sites which Nexus Tours may link to. When you click on links to other websites, we encourage you to read their privacy policies as their standards may differ from ours.

Any changes to the Privacy Policy will be made to this page. Your continued use of this site will constitute your agreement to the changed Terms and Conditions of using this site. If you have any additional questions or concerns about this Privacy Policy, the use of this website, or dealing with this site please feel free to contact us.

Nexus Tours

Nexus Travel Agent Portal

Register now

Travel agents can now book transportation, tours and excursions in all our destinations at exclusive discounted rates.